Privacy Policy

V-Connect Privacy Policy

Welcome to V-Connect. V-Connect is owned and operated by Potentia Growth Technologies Pvt. Ltd. (hereinafter referred to as “Potentia”). Potentia is committed to protecting the privacy and personal information collected from our administrators, facilitators, participants, and any other users of V-Connect. This privacy policy explains how we collect, use, and share your personal information when you use V-Connect.

Please read the terms of service (“TOS”) and the V-Connect privacy policy prior to using V-Connect.  These TOS and the privacy policy are agreements (the “agreements”) between you and Potentia. By using V-Connect, you accept and agree to be legally bound by the agreements, whether or not you are a registered user. If you do not understand or do not wish to be bound by the terms of the agreements, please do not use V-Connect.

Personal Information

When you use our application, we may collect the following information:

• Personal Information: This includes your name, gender, email address, mobile number and other identifying information, payment you provide when you sign up for our service.
• Financial Information:  This includes your bank account or credit card or debit card or other payment instrument details required to process your payment.
• Device Information: This includes information about the device you are using, such as the type of device, operating system, and browser.
• Log Data: We may also collect log data that includes your IP address, the pages you visit, and the actions you take while using our application.

How we use the Information

We may use the information we collect for the following purposes:

• To provide access to our services
• To personalize your experience
• To communicate with you about our services
• To process refunds, where applicable
• To prevent fraud and maintain the security of our services
• To comply with legal obligations
• To analyze usage trends and improve our services
• To monitor and detect violations as well as other misuses and potential misuses of our services

Potentia ensures that the Personal Data held by us shall be kept confidential. When transferring Personal Data to our third-party service providers, agents and/or our affiliates or related corporations whether in India or elsewhere in order to carry out one or more of the purposes listed above, we will require them to ensure that Personal Data disclosed to them is kept confidential and secure.

Cookies and Usage Data

Our application uses cookies and other tracking technologies to collect usage data. We use this data to improve the functionality of our application, personalize your experience, and provide insights into how our application is being used.  We may collect information about how you interact with our application, including your IP address, device type, browser type, and operating system. We may also collect information about your usage patterns, including the pages you visit, the features you use, and the time spent on our application.  We may also share this data with third-party service providers who assist us with analytics and advertising.

By using our application, you consent to the collection and use of your cookies and usage data as outlined in this policy. If you do not wish to have cookies stored on your device, you can adjust your browser settings to refuse cookies. 

Use and Disclosure of User Data

We may share your personal information and usage data with third-party service providers who help us improve our application and provide you with better services. These service providers may include hosting providers, analytics providers, advertising partners, and other technology providers. We may also share your information with our business partners who provide complementary services that may be of interest to you.

We take appropriate measures to ensure that our third-party service providers process your data securely and in accordance with our instructions. We require all of our service providers to adhere to strict confidentiality and data protection standards, and we only share data that is necessary to provide the services we have contracted them for.

We may also disclose your personal information and usage data in response to legal requests or regulatory requirements, or to protect our rights or the rights of others. In such cases, we will only disclose the minimum amount of data necessary and will ensure that we comply with all applicable data protection laws and regulations.

By using our application, you consent to the use and disclosure of your data as outlined in this policy. If you do not wish to have your data shared with third-party providers, you may stop using our services.

LINKS TO OTHER WEBSITES

Our application may contain links to other websites or resources that are not owned or controlled by us. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review the privacy policies and terms of use of these websites before providing any personal information or using their services.

When you click on a link to an external site, you may be directed to that third-party website. We do not control how these websites collect, use, or disclose your personal information, and we are not responsible for any actions or policies of those third-party sites.

We may use tracking technologies, such as cookies and web beacons, to track your activity on our application and on third-party websites. This data may be used to personalize your experience, analyze trends, and provide relevant advertising. However, we do not share your personal information with these third-party sites without your consent.

By using our application and clicking on external links, you consent to the collection and use of your data by these third-party websites as outlined in their privacy policies. We encourage you to review the privacy policies and terms of use of these websites before providing any personal information or using their services.

Data Security

Data Security: We take the security of your personal information seriously and implement appropriate measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We follow industry-standard security practices and procedures, including encryption, firewalls, and access controls, to ensure that your data is stored and transmitted securely.

We also regularly review and update our security measures to ensure that they meet or exceed industry standards and best practices. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

We encourage you to help us protect your data by choosing strong and unique passwords, keeping your login credentials secure, and logging out of your account when you are finished using our application. If you believe that your account has been compromised or that your data has been accessed without your authorization, please contact us immediately.

We also require all of our employees, contractors, and third-party service providers to adhere to strict confidentiality and data protection standards, and we only share data that is necessary to provide the services we have contracted them for.

By using our application, you acknowledge and accept the risks inherent in data transmission over the internet and agree that we are not responsible for any unauthorized access, disclosure, alteration, or destruction of your personal information. We take appropriate measures to minimize these risks, and we will notify you in the event of a data breach that affects your data.”

Data Accuracy

We take reasonable steps to ensure that the personal information we collect and store is accurate, complete, and up-to-date. We encourage you to review and update your personal information regularly to ensure that it remains accurate and complete.

If you believe that any of the personal information we have collected about you is inaccurate, incomplete, or out-of-date, please contact us and we will take reasonable steps to correct it. We may also ask you to provide additional information or documentation to verify the accuracy of your personal information.

We rely on you to provide us with accurate and complete information, and we are not responsible for any errors or omissions in the personal information you provide to us. However, we take reasonable steps to ensure that the personal information we collect is relevant and necessary for the purposes for which it is collected.

We also provide you with the ability to access and update your personal information through our application. If you have any questions or concerns about the accuracy or completeness of your personal information, please contact us.

By using our application, you acknowledge and agree that you are responsible for ensuring the accuracy and completeness of the personal information you provide to us. We take reasonable steps to ensure that the personal information we collect and store is accurate, complete, and up-to-date, but we cannot guarantee the accuracy of your personal information.

Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes.

We will take reasonable steps to ensure that your personal information is securely and permanently deleted or de-identified when it is no longer required for the purposes for which it was collected or as required by law.

However, some data may be retained for longer periods for legitimate business or legal purposes, such as maintaining financial records, resolving disputes, or enforcing our legal rights.

If you wish to request the deletion of your personal information, please contact us and we will take reasonable steps to respond to your request in a timely manner, subject to any legal or contractual obligations that may prevent us from deleting your data.

We may also retain de-identified or aggregated data that does not identify you personally, for statistical or research purposes, without further notice to you.

By using our application, you acknowledge and agree to our data retention practices as described in this policy. If you have any questions or concerns about our data retention practices, please contact us.”

Changing our Policy

We may update this privacy policy from time to time to reflect changes in our data practices, technology, or legal requirements. We encourage you to review this policy periodically to stay informed about our data practices and any changes that may affect you.

If we make any material changes to this policy, we will notify you by email (if we have your email address) or by posting a notice in our application prior to the effective date of the changes. Your continued use of our application after the effective date of the changes will constitute your acceptance of the revised policy.

If you do not agree with any of the changes to this policy, you may stop using our application and request that we delete your personal information, as described in this policy.

By using our application, you acknowledge and agree to our right to update this privacy policy from time to time as described in this policy. If you have any questions or concerns about changes to this policy, please contact us.”

Contact Information

If you have any questions or comments, or if you require us to address any discrepancies and/or redressal of any grievances you may have arising out of or in connection with this Policy, please contact us using the details given below:

Mr. Prashant Parashar
The Data Protection Officer 
715, Prithvi, My Home Navadweepa, Hitech City, Madhapur, Hyderabad – 500 081

Email : [email protected]

Last Updated Date: 20 May 2023