Functional Competency Development

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Client

Leading Pharmaceutical Company

No. of Pax

30 Timeline

3 Weeks

Backdrop

One of India’s top 10 pharmaceutical companies, with a significant footprint in the domestic and regulated international markets, sought to elevate its manufacturing processes by introducing a comprehensive functional competency framework. This framework aimed to standardize proficiency levels and foster a culture of excellence across production, quality control, quality assurance, microbiology, engineering, supply chain, and human resource departments. To achieve this, a workshop was organized to equip 30 participants from various departments with the necessary skills and knowledge through Train the Trainer sessions

Challenge

Complex and Specialized Subject: Competency-based development in the pharmaceutical manufacturing domain requires a deep understanding of nuanced concepts, making it challenging for participants from various backgrounds to understand.

Facilitating Comprehension: The workshop aimed to demystify the competency framework, ensuring that participants could easily grasp the subject matter and relate it to their respective functions.
Engagement and Learning: Participants needed to actively engage in pre-workshop reading, exercises, role-plays, and articulating real-life examples to internalize and imbibe the competencies effectively.

Solution

V-Connect emerged as the ideal solution to address the unique challenges faced during the competency-based development initiative in pharmaceutical manufacturing. The platform offered a versatile, interactive, and user-friendly interface that helped seamless learning and engagement.

Demystifying Competencies: V-Connect's multiple features, interactive content, and user-friendly design aided in sharing the reading/ reference material, workshop content, simplifying complex concepts, iterative collaboration on articulating real life examples as stories on competencies demonstrated. This ensured that participants from diverse backgrounds could understand and comprehend the competency-based approach effectively.
Understanding the Functional Competency Framework: The platform helped comprehensive learning about the client's specific competency framework, enabling participants to align their roles and responsibilities accordingly.
Developing Feedback Skills: V-Connect equipped participants with the learning engagement and collaboration necessary to provide competency-based feedback, enabling them to assess observed behaviours against the defined competency framework.
Pre-Workshop Preparation: The platform allowed participants to access pre-workshop reading materials, exercises, and videos, preparing them to engage actively during the workshop.
Engaging Workshops: The entire workshop content, assignment outcomes were made available as interactive tools including facilitated role-plays, real-life scenario discussions, and story-based learning, enhancing comprehension and knowledge retention.
Seamless Learning Experience: The platform supported participants in articulating real-life examples of demonstrated competencies, fostering an engaging and collaborative learning environment.

Payoff

Comprehensive Understanding: Workshop content made available through V-Connect's interactive features demystified complex concepts, enabling participants from different departments to grasp the essence of functional competencies effectively.
Enhanced Engagement: The platform's interactive exercises, role-plays, and story-based learning captivated participants, leading to higher engagement levels and active participation.
Consistent Application: V-Connect ensured that all the participants had access to the learning material, syndicated group work outcomes, periodic nudge from the facilitator and peer to peer interaction. This ensured a standardized approach to competency-based development across the organization.
Efficient Learning: The Platform allowed for self-paced learning, enabling participants to internalize competencies at their own speed, leading to improved knowledge retention.

V-Connect played a vital role in empowering the pharmaceutical manufacturing company’s employees with functional competencies. The platform bridged the knowledge gap between various departments and fostered a culture of excellence. The organization now stands better equipped to drive manufacturing excellence, strengthen its market presence, and meet the demands of the highly competitive pharmaceutical industry.

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